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# HUE Free Gift Upsell – Free Gift vs Upsell Guide

> 🎁 Upselling and Free Gift strategies are widely used to increase sales and improve customer experience when implemented correctly.
> With HUE Free Gift Upsell, you can suggest additional products and reward customers with free gifts based on conditions.
> Upselling and Free Gift strategies can significantly boost your store revenue when used effectively. 
> It also helps introduce relevant products to customers while encouraging higher cart value.The concepts are simple and easy to understand.

### 🛍️ Upsell
* In HUE free gift upsell, upselling means suggesting **additional or complementary products** that customers can add to their cart.
**Examples:**
* Suggesting a matching cap when a customer is buying a shirt
* Recommending accessories like phone cases along with a mobile purchase
`In HUE, upsell products are added along with the existing products in the cart`

###### Where Upsell can be shown
* Show offer to all products
* Show offer on above specific cart value
* Show offer on specific product
* Show offer on specific collection
* Show offer on tags

### Add upsell widget

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/d/7/9cd7b351fb9d9000/upsel_1tuqxx3.gif =700x700)
### How it looks on the store

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/d/7/9cd7b351fb9d9000/image_nea862.png =700x451)

**Product Page:**
* Popup on page load
* Popup
* In-page

**Cart Page:**
* Popup on page load
* In-page

### 🎁 Free Gift
* Free Gift allows you to offer **products at no cost** when customers meet certain conditions.
**Examples:**
* Get a free tote bag on orders above ₹999
* Buy a product and get a free gift
`In HUE, free gifts are added to the cart without replacing existing products`

###### Where Free Gift can be shown
* Show offer to all products
* Show offer on above specific cart value
* Show offer on specific product

###### Gift configurations
* Auto-add gift to cart
* Shopper manually selects gift (gift selection limit supported)

### Add free gift widget

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/d/7/9cd7b351fb9d9000/freegift-ezgifcom-optimize_1g7ek9r.gif =700x434)

### How it looks on the store

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/d/7/9cd7b351fb9d9000/image_1ab05b9.png =700x433)

**Product Page:**
* Popup
* In-page

**Cart Page:**
* In-page

### Free Gift vs Upsell

* Free Gift is used to **reward customers**
* Upsell is used to **encourage customers to add more products**

### Recommendations
* Combine both strategies for better results.
* *Example: Suggest additional products using upsell and reward customers with a free gift when they increase their cart value.*

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