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# What is a Shopify draft order?

|| **About Shopify Draft Orders**
|| Draft orders allow merchants to create orders on behalf of customers. This is useful for Shopify merchants who receive orders through outside channels.

The Draft Orders API also provides the ability to create draft orders with a discount. UFE app uses Shopify draft order to apply discount for upsell offers.

**Related articles**
[Limitations of UFE](https://docs.helixo.co/en/article/limitations-of-ufe-16dri2d/)
[Discount code Vs Draft order ](https://docs.helixo.co/en/article/discount-code-vs-draft-order-14vjbs5/)

## Draft Orders ≠ Real Orders

You should not consider a draft order as a real order.

|| **Important**
|| The draft order status changes to **complete** when the customer makes payment and completes the checkout.
|| Also, consider a draft order with an **open** status as an abandonment order.

![Draft Orders Example - Do not make any changes to draft orders, don't try to fulfil manually.](https://storage.crisp.chat/users/upload/plugin/-/c/6/1/d/c61d79638ebd5800/30d1877a-c150-80fa-9225-c384a0_12z27gl.png =800x522)

![Real Orders Example](https://storage.crisp.chat/users/upload/plugin/-/c/6/1/d/c61d79638ebd5800/30d1877a-c150-80e2-b263-fe11b5_zu1tpo.png =800x585)

### Why drafts orders created in my store?

Draft orders are created when a customer initiates a checkout with upsell / cross sell offers from the UFE app widget.

You need not worry about the draft orders created by the UFE app, only focus on the `Shopify admin > Orders` section.

|| **Useful reads from Shopify**
|| **-** [https://www.shopify.in/partners/blog/introducing-shopify-s-draft-orders-api](https://www.shopify.in/partners/blog/introducing-shopify-s-draft-orders-api)
|| [https://help.shopify.com/en/manual/orders/create-orders](https://help.shopify.com/en/manual/orders/create-orders)