What is a Trigger in HUE Free Gift Upsell?

A Trigger defines when and where an offer (Upsell or Free Gift) is shown to customers.
It helps you control which customers see your offer based on specific conditions.

Triggers ensure your offers are shown at the right time and to the right products, improving relevance and conversions.

If trigger condition is met → offer is displayed

🛍️ Upsell Triggers

Upsell triggers decide when additional or complementary products are shown.

Available Trigger Options

• Show offer to all products
• Show offer on above specific cart value
• Show offer on specific product
• Show offer on specific collection
• Show offer based on product tags

Example Use Cases

• Show accessories for all products
• Show upsell only when cart value is above ₹500
• Show complementary items on specific product pages
• Show offers only for a selected collection
• Show offers for products with specific tags

🎁 Free Gift Triggers

Free Gift triggers decide when a free product reward is offered.

Available Trigger Options

• Show offer to all products
• Show offer on above specific cart value
• Show offer on specific product

Example Use Cases

• Offer a free gift on all orders
• Give a free gift when cart value exceeds ₹999
• Offer a free gift when a specific product is purchased

Key Difference

• Upsell triggers support more advanced targeting like collections and tags
• Free Gift triggers are focused on simpler, condition-based rewards

Best Practice

• Use cart value triggers to increase average order value
• Use product-specific triggers for targeted offers
• Avoid overlapping triggers that may confuse customers

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Updated on: 13/05/2026