How can I check blocked and allowed visitor activity?
The Activity page provides a complete record of how HUE Fraud Filter handles visitors on your storefront.
You can use the Activity page to review blocked visitors, allowed visitors, and rule matches across your store.
Open the Activity Page
- Open HUE Fraud Filter.
- Click Activity from the left navigation menu.
- Review recent protection events.
Filter Activity Results
At the top of the Activity page, you can filter events by outcome.
- All
Displays all recorded activity.
- Blocked
Shows visitors who were blocked by a protection rule.
- Allowed by Rule
Shows visitors who matched an allow rule and were granted access.
- Allowed After Error
Shows visitors who were allowed because a protection check could not be completed.
Search Activity
To quickly find specific events:
- Use the Search by rule or country field.
- Enter a country name or rule name.
- Matching activity records will be displayed.
Filter by Time Period
You can review activity from different time ranges.
- Open the date range selector.
- Choose a time period such as:
- Last 24 hours
- Last 7 days
- Last 30 days
Understanding Activity Details
Each activity record includes:
Field | Description |
|---|---|
Time | When the event occurred |
Outcome | Whether the visitor was blocked or allowed |
Rule / Reason | The rule that matched the visitor |
Country | Visitor's detected country |
Surface | Where the protection check occurred |
What Different Outcomes Mean
- Blocked
The visitor matched a blocking rule and was prevented from accessing your storefront.
- Allowed by Rule
The visitor matched an allow rule and was granted access.
- Allowed After Error
The visitor was allowed because a protection check could not be completed.
- Would Have Blocked (Watch Only)
The visitor matched a rule running in Watch Only mode.
No action was taken, but the event was recorded so you can review how the rule would behave before enabling enforcement.
Why Review Activity Logs?
Activity logs help you:
- Verify that protection rules are working correctly
- Identify which countries or IPs are being blocked
- Review VPN and proxy detections
- Test new rules using Watch Only mode
- Troubleshoot visitor access issues
Updated on: 05/10/2026
Thank you!