Show/ Hide the currency selector widget

• Is it possible to remove the currency converter from thank you page?

  Yes, it is possible to hide the currency box from the thank you page. How? For removing the currency box from the thank you page , we need to add some additional CSS You can add the below additional CSS to Shopify settings Checkout Order status pageFew readers

• Why is the currency selector not visible on my storefront?

  If the currency selector is missing, follow these steps to resolve the issue: Ensure the app is enabled and published in your theme. Check this in your theme settings. Verify the selector placement in app settings. If it’s set to “hidden,” turn the currency selector box ON.Few readers

• How can I hide the currency box?

  How to hide the currency converter widget? Turn off the 'Show in Desktop' and 'Show in Mobile Device' options from the Display menu.Few readers

Autolocation

• How to switch currency based on location?

  You can change the currency based on location How? To change the currency based on location, simply enable the option shown in the screenshot. If the 'Auto switch currency to above-listed currency only' option is turned on along with Auto location, the currency switcher will not change based on location if the currency is not listed. (https://storage.crisp.chat/users/helpdesk/websitePopular

• Is it possible to restrict certain countries from auto-detecting currency?

  Yes, you can limit automatic currency switching for specific countries by enabling the Restrict Auto Currency Switch option. This feature lets you specify which currencies should not be automatically detected, so your store will display its default currency for those cases rather than the visitor’s local currency. To set this up, Navigate to BUCKS >Settings >General Select Restrict Auto Currency Switch. Make sure the Auto Currency Switch option is also enablFew readers

• Is it possible to convert the currency based on location while keeping the currency converter box turned off?

  Yes, BUCKS can automatically adjust the currency based on the visitor's location, even if the currency converter box is turned off. This ensures a seamless experience for your customers by displaying prices in their local currency without requiring any additional actions. To convert currencies based on the location of the customer, enable General settings Auto currency switch If you pFew readers

Price rounding

• Why is rounding not working for certain currencies?

  We can't round prices if the selected currency is enabled in Shopify markets. In this case, Shopify handles prices. If rounding isn't functioning as expected, please consider the following steps: Verify your rounding preferences in the settings to ensure the correct option is selected. 2. If you've enabled the aforementioned option and rounding remains an issue, check if you've activFew readers

• Does BUCKS offer advanced price rounding options?

  Absolutely, BUCKS offers advanced price rounding options, giving you full control over how prices are displayed. You can set prices to round to your preferred decimal point, or even remove decimals altogether for a cleaner, more consistent look. This feature ensures that your pricing aligns perfectly with your store’s style and meets customer expectations for clarity and simplicity.Few readers

• Is it only possible to round prices to two decimals?

  Generally, prices are rounded to two decimal places. However, for specific currencies that commonly use three decimal places, such as KWD, the app rounds to three decimal places to ensure accuracy. This approach helps maintain consistency with standard pricing conventions for those currencies. Please check the below article to know how to enable the rounding option. https://docs.helixo.co/en/article/does-bucks-offer-advanced-price-rounding-options-16b6nas/ (https://docs.helixo.co/en/articlFew readers

Position

• How to place Shopify BUCKS:Currency Converter in Custom Position?

  You can place the currency box anywhere on the page by following the below video.Popular

• Can we change the dropdown position in BUCKS?

  Yes, with BUCKS, you can easily adjust the dropdown position by navigating to BUCKS Settings Display Custom Dropdown Currency List Placement. This ensures it fits smoothly into your store's layout. Refer to the following video tutorial for a better understanding.Few readers

• How to make the currency box fixed instead of moving along with the page scroll?

  If you have selected the floating position style, then the currency box will move along with the page scroll. How to make it fixed? Select the Position Style from the Display menu as the ‘Header’ or ‘Custom Position’Few readers

• How can I hide the currency box in BUCKS?

  To hide the currency box in BUCKS, follow these steps: Navigate to BUCKS >Settings >Display. Under Currency Selector Box, disable both Show In Desktop and Show In Mobile Device. Save your changes. For visual guidance, refer to this screenshot given below :Few readers

Conversion rate

• Does BUCKS support manual conversion rates?

  Yes! With BUCKS, you can set custom currency rates to allow customers to shop based on your preferred exchange values. How? To enable manual currency conversion, just follow the steps shown in the screenshots below for better understanding and clarity: ⚠️ Note: Manual conversion rFew readers

Compare price

• Why does the compare price is not showing?

  Sometimes the compare price is not visible for certain countries. How to fix it? To resolve the problem, follow these steps: Go to your Shopify Admin >Markets Select then Compare-at price Check if the Hide compare-at option is enabled. Please disable it if you want to show the compare price.Few readers

Design/ Customization

• How to change the flag design?

  Two different types of flag style options are available in BUCKS settings Traditional Flags Modern Flags Go to BUCKS settings --Theme --Flag style. The Traditional Flag design will look like as shown below. The Modern Flag design will look like as shown below. (https://storage.crispFew readers

• Can I customize the currency widget in BUCKS?

  Absolutely! BUCKS gives you lots of options to customize the currency widget, so it fits perfectly with your store’s style. You can customize its appearance, position, and modify display elements, ensuring it seamlessly integrates with your store's unique design and branding.Few readers

• Does BUCKS support multilingual features?

  No, BUCKS do not currently support multilingual features. It focuses exclusively on currency conversion.Few readers

• How can I remove the shadow effect from the currency box?

  You can modify the currency box style in the Design menu. To remove the shadow effect, just choose the border line or no border option.Few readers

• How can I change the size of the flag in the currency selector?

  The flag size can be adjusted using custom CSS. Please let us know the exact size reduction or dimensions you need, and we’ll provide you with the necessary CSS code to implement the change.Few readers

• How can I make the background of the currency box transparent?

  To set the background of the currency box to transparent: Go to BUCKS >Settings >Theme. Select Theme Customization. Adjust the settings to make the currency box background transparent. For visual guidance, refer to this screenshot:Few readers

Adding currencies

• Can BUCKS support more than 5 currencies?

  Yes, BUCKS allows you to manage over 152 currencies without limitations, making it easy to serve diverse markets worldwide. You can add more currencies inside the General settings. Go to BUCKS General Settings Choose the option Select Currencies. You will be able to choose from a comprehensive list of over 152 currencies and add them as needed.Few readers

Checkout Conversion

• How to convert currency on the checkout page?

  We can only convert at checkout if using Shopify Payments with enabled local currency for markets. Why do we need to enabled markets? We'd like to let you know that, according to Shopify's policies, in order to perform currency conversions on the checkout page, you must use Shopify Payments with the local currency enabled for the market. Don't worry, we'll share Shopify's articles regarding the checkout conversions, check the below links:-   https://help.shopify.com/en/manuaPopular

• Why is Shopify Payments not supported in my country?

  Shopify Payments is not available in certain countries due to Shopify’s policies and regional regulations. As a result, stores in these locations cannot use Shopify Payments for customer transactions. Please see the following articles regarding Shopify Payments and supported countries. https://help.shopify.com/en/manual/payments/shopify-payments https://help.shopify.com/en/manual/payments/shopify-payments/supported-countries (httSome readers

• Why should we use cart notifications?

  If Shopify Markets are not supported in your country and you want to inform customers that checkout will be in store currency, you can use cart notifications. Enable this feature in BUCKS Advanced Cart Notification.  It helps prevent confusion by clearly notifying customers about the currency used during checkout. Note: Cart notifications can also be displayed inside slide carts. To check on this please reach out to our support team. (https://storage.crisp.chat/users/helpdesk/Few readers

• Do we support third party checkout payments?

  Not yet! Why? Our app will convert currencies up to the cart page only if you are using custom checkouts (like PayPal, GPay, Stripe etc.) As of now, we support only Shopify checkout conversion.Few readers

• What happens if Shopify Payments is unavailable in my region?

  If Shopify Payments is not available in your region, customers will see your store’s default currency at checkout, regardless of any currency conversion options enabled on the storefront.Few readers

• Can I use BUCKS Currency Converter to allow local currency payments at checkout?

  No, BUCKS Currency Converter only supports Shopify Payments for enabling customers to pay in their local currency. If Shopify Payments is not available in your country, the checkout will revert to your store's default currency. However, BUCKS can still convert currencies up to the cart page, allowing customers to view prices in their local currency before proceeding to checkout. Please refer to the article given below for a better understanding. https://docs.helixo.co/en/article/how-to-cFew readers

• Can apps convert currency on the Shopify checkout page?

  No, apps are not permitted to convert currency on the checkout page as per Shopify’s policies. To enable currency conversion at checkout, you must: Enable Shopify Markets Enable Shopify Payments Please refer to the following article for a better understanding. https://docs.helixo.co/en/article/how-to-convert-currency-on-the-checkout-page-29x7lw/Few readers

• Can customers make payments in their preferred currency?

  Customers can pay in their local currency if you have Shopify Payments set up with local currency  enabled for your markets. However, Shopify’s policies prevent modifications to the checkout page, so the local currency will only be displayed if Shopify Markets is activated on your store. Learn MoreFew readers

Pricing

• BUCKS – Now with Flexible Pricing Plans!

  Why the Change? We’ve introduced pricing plans to offer even more value and customization - while still keeping our core features free forever! Since 2019, we’ve been on a mission to empower e-commerce merchants to grow globally with ease and confidence. With BUCKS Currency Converter, we continue to support you with powerful tools that elevate your international selling experience. At Helixo, we’re committed to one mission: Empowering next-gen e-commerce brands wFew readers

Conversion

• How to set up the money formatting?

  After installing the app, you will receive guidance on configuring the currency format. Please ensure that you've configured the currency format correctly. How? Go to Shopify Settings --General option Under the Store currency section, select Change Formatting. There will be two different money formats i.e. HTML with currency and HTML without currency. Eg: For USD the default currency format appears as follows: HTML with currency amount USDPopular

• BUCKS 3rd party apps integration guide

  Why do you need integration? BUCKS Currency Converter converts prices on the page as soon as possible (speed - that's our key), but sometimes other apps, like upselling, discounting, or price modification apps, modify the prices on the page, so it needs to be converted again. Prerequisite* All the price elements on the page should be wrapped with a  span element with a class of  money. The money format withSome readers

• How to enable Theme app extension?

  For enabling BUCKS in theme app extension. Go to Themes -Customize Click on App embeds. Enable the Bucks app and click on save.Few readers

• How to convert the currency on my slide cart/cartdrawer?

  BUCKS is 100% compatible with our slide cart app called Wow Cart. If you are using a slide cart other than the recommended one, you may experience conversion issues due to incompatibility. To address this, we can investigate the possibility of making the necessary conversions. Please reach out to our support team and they will check with the developer team to provide the required update Or if you have a developer on board refer to the below article. Bucks 3rd party apps integration gFew readers

• Can BUCKS show the original price on mouse hover?

  Yes, BUCKS has a feature that shows the original price when a customer hovers over the converted price. This adds transparency by displaying both the base and converted amounts. You can enable it in BUCKS Settings Display menu.Few readers

Speed/Delay in conversion

• Why does the page refresh when change to some currencies?

  Why? Normally there is no need to refresh to do conversion since we have full control over the conversion process. But when the Shopify markets with local currency support is enabled on store, Shopify is the one providing converted prices and a page reload is required to update prices from Shopify. We didn't have the provision to make any changes on this as of now.Few readers

• Does this app affect the store speed significantly?

  Absolutely NOT We can assure you that 100% that our app doesn't store because, Its one of the  best optimized scripts in the entire Shopify apps. No bulky script injection We don't modify your theme with bulky scripts that lead to SLOW loading times. Our app was intentionally made with very lightweight script so it has no negative impact at all on your storefront, and it is sure that it won't affect the speed of your store at all! *We will always provide the "BEST IN CLASS" eFew readers

• Why does currency conversion slow down when switching variants?

  Currency conversion might slow down when switching variants because the system needs to first retrieve the updated variant price from Shopify. Once the new price is fetched, BUCKS quickly performs the conversion. This delay is usually brief and is due to the time required for the system to update and process the new pricing informationFew readers

• Does the instant loader affect my store's speed?

  The Instant Loader feature helps significantly speed up the loading time of the currency converter in your store.Few readers

• Is it possible to make the App load even faster?

  Yes, it is possible! How? You can activate the instant loader from the Advanced Settings.Few readers

• Is it possible to display currency with or without the currency symbol in BUCKS?

  Yes, BUCKS allows you to choose whether to display prices with or without the currency symbol, based on what fits your store’s design. You can adjust this in BUCKS Settings General.Few readers

• Customize Currency Formats in BUCKS – Make It Yours!

  Why Custom Currency Formats? Some merchants prefer to display currency in a specific way based on regional standards or personal preference. With BUCKS Currency Converter, you can tailor how individual currencies appear in your store - just the way your customers expect them! We’ve made it simple to set custom money formats for specific currencies - giving you more control and a polished shopping experience. How to Customize Currency Display *🛠️ Want tFew readers

• BUCKS Event-Specific Documentation for Currency Switch

  Purpose This documentation explains the details of the Bucks Currency Converter’s custom emitted event for currency change in the switcher. From this event we can get the selected currency by listening to this event. Additionally, this event emitter works across different scenarios, such as page load and page switch. Scope This works only if the Bucks app is present in the store. Step-by-Step Guide Follow these steps to listen for and handle the BUCKSSELECTEDCURRENCYFew readers