Show/ Hide the currency selector widget

• Is it possible to remove the currency converter from thank you page?

  Yes, it is possible to hide the currency box from the thank you page. How? For removing the currency box from the thank you page , we need to add some additional CSS You can add the below additional CSS to Shopify settings Checkout Order status page color 8d8b8b (Hope you've got some value from this arFew readers

• How can I hide the currency box?

  How to hide the currency converter widget? Disable the 'Show in Desktop' and 'Show in Mobile Device' options from the Display menu.Few readers

• Why is the currency selector not visible on my storefront?

  If the currency selector is missing, follow these steps to resolve the issue: Ensure the app is enabled and published in your theme. Check this in your theme settings. Verify the selector placement in app settings. If it’s set to “hidden,” turn the currency selector box ON. color 8c8c8c (Hope yFew readers

Autolocation

• How to switch currency based on location?

  You can change the currency based on location How? To change the currency based on location, simply enable the option shown in the screenshot. If the 'Auto switch currency to above-listed currency only' option is turned on along with Auto location, the currency switcher will not change based on location if the currency is not listed. (https://storage.crisp.chat/users/helpdesk/website/9cPopular

• Is it possible to restrict certain countries from auto-detecting currency?

  Yes, you can limit automatic currency switching for specific countries by enabling the Restrict Auto Currency Switch option. This feature lets you specify which currencies should not be automatically detected, so your store will display its default currency for those cases rather than the visitor’s local currency. To set this up, Navigate to BUCKS >Settings >General Select Restrict Auto Currency Switch. (https://storage.crisp.chat/users/helpdesk/website/9cd7b351fb9Few readers

• Is it possible to convert the currency based on location while keeping the currency converter box turned off?

  Yes, BUCKS can automatically adjust the currency based on the visitor's location, even if the currency converter box is turned off. This ensures a seamless experience for your customers by displaying prices in their local currency without requiring any additional actions. To convert currencies based on the location of the customer, enable General settings Auto currency switch If you prefer not to sFew readers

Price rounding

• Why is rounding not working for certain currencies?

  We can't round prices if the selected currency is enabled in Shopify markets. In this case, Shopify handles prices. If rounding isn't functioning as expected, please consider the following steps: Verify your rounding preferences in the settings to ensure the correct option is selected. If you've enabled the aforementioned option and rounding remains an issue, check if you've activated SFew readers

• Does BUCKS offer advanced price rounding options?

  Absolutely, BUCKS offers advanced price rounding options, giving you full control over how prices are displayed. You can set prices to round to your preferred decimal point, or even remove decimals altogether for a cleaner, more consistent look. This feature ensures that your pricing aligns perfectly with your store’s style and meets customer expectations for clarity and simplicity. color 8c8c8c (HopeFew readers

• Is it only possible to round prices to two decimals?

  Generally, prices are rounded to two decimal places. However, for specific currencies that commonly use three decimal places, such as KWD, the app rounds to three decimal places to ensure accuracy. This approach helps maintain consistency with standard pricing conventions for those currencies.Few readers

Position

• How to place Shopify BUCKS:Currency Converter in Custom Position?

  You can place the currency box anywhere on the page by following the below video.Popular

• How to make the currency box fixed instead of moving along with the page scroll?

  If you have selected the floating position style, then the currency box will move along with the page scroll. How to make it fixed? Select the Position Style from the Display menu as the ‘Header’ or ‘Custom Position’ color 8d8b8b (Hope you've got some value fFew readers

• Can we change the dropdown position in BUCKS?

  Yes, with BUCKS, you can easily adjust the dropdown position by navigating to BUCKS Settings Display Custom Dropdown Currency List Placement. This ensures it fits smoothly into your store's layout. Refer to the following video tutorial for a better understanding. color 8c8c8c (Hope yoFew readers

• How can I hide the currency box in BUCKS?

  To hide the currency box in BUCKS, follow these steps: Navigate to BUCKS >Settings >Display. Under Currency Selector Box, disable both Show In Desktop and Show In Mobile Device. Save your changes. For visual guidance, refer to this screenshot given below : color 8c8c8c (Hope you've got some value from this article. Let us know your feedback 🙂 We are excited to hear yFew readers

Conversion rate

• Is it possible to add a manual conversion rate on BUCKS?

  No, we don't have manual conversion rate support now! We are using the conversion rates provided by Shopify. The conversion rates will change as per Shopify's currency exchange rates in an up-to-date manner. Here is the link to the conversion rates from Shopify https://pro-hormones.co.uk/services/javascripts/currencies.jsFew readers

Compare price

• Why does the compare price is not showing?

  Sometimes the compare price is not visible for certain countries. How to fix it? To resolve the problem, follow these steps: Go to your Shopify settings Select "Markets," then "Preferences." Check if the "compare price hiding" option is enabled. color 8c8c8c (Hope you've got some value from this article. Let us know your feedback 🙂 We are excitedFew readers

Design/ Customization

• How to change the flag design?

  Two different types of flag style options are available in Bucks settings Traditional Flags Modern Flags Go to Bucks settings --Theme --Flag style. The Traditional Flag design will look like as shown below. The Modern Flag design will look like as shown below. (https://storage.crisp.chat/users/helFew readers

• Can I customize the currency widget in BUCKS?

  Absolutely! BUCKS gives you lots of options to customize the currency widget, so it fits perfectly with your store’s style. You can customize its appearance, position, and modify display elements, ensuring it seamlessly integrates with your store's unique design and branding. color 8c8c8c (Hope you've got some value from this article. Let us know your feedback 🙂 We are excited to hear your thoughFew readers

• Does BUCKS support multilingual features?

  No, BUCKS do not currently support multilingual features. It focuses exclusively on currency conversion.Few readers

• How can I remove the shadow effect from the currency box?

  You can modify the currency box style in the Design menu. To remove the shadow effect, just choose the "border line" or "no border" option.Few readers

• How can I make the background of the currency box transparent?

  To set the background of the currency box to transparent: Go to Bucks >Settings >Theme. Select Theme Customization. Adjust the settings to make the currency box background transparent. For visual guidance, refer to this screenshot:Few readers

• How can I change the size of the flag in the currency selector?

  The flag size can be adjusted using custom CSS. Please let us know the exact size reduction or dimensions you need, and we’ll provide you with the necessary CSS code to implement the change.Few readers

Adding currencies

• Can BUCKS support more than 5 currencies?

  Yes, BUCKS allows you to manage over 160 currencies without limitations, making it easy to serve diverse markets worldwide. You can add more currencies inside the General settings. Go to BUCKS General Settings Choose the option Select Currencies. You will be able to choose from a comprehensive list of over 160 currencies and add them as needed. color 8c8c8c (Hope you've got some valFew readers

Checkout Conversion

• How to convert currency on the checkout page?

  Yes, it is possible. We can only convert at checkout if using Shopify Payments with enabled local currency for markets. Why do we need to enabled markets? As per Shopify policies, we are not allowed to make any modifications on the checkout page as of now. So we can't show local currency on checkout if Shopify market is not enabled on store. Solution No worries, We will share Shopify's markets checkout conversion-enabling article with you :) https://help.shopify.com/en/manualPopular

• Do we support third party checkout payments?

  Not yet! Why? Our app will convert currencies up to the cart page only if you are using custom checkouts (like PayPal, GPay, Stripe etc.) As of now, we support only Shopify checkout conversion.Few readers

• Why should we use cart notifications?

  If Shopify Markets are not supported in your country and you want to inform customers that checkout will be in local currency, you can use cart notifications. Enable this feature in BUCKS Advanced Advanced Cart Notification. It helps prevent confusion by clearly notifying customers about the currency used during checkout. Refer to the following video tutorial for a better understanding. youtubFew readers

• Can customers make payments in their preferred currency?

  Customers can pay in their local currency if you have Shopify Payments set up with local currency enabled for your markets. However, Shopify’s policies prevent modifications to the checkout page, so the local currency will only be displayed if Shopify Markets is activated on your store. Learn More color 8c8c8c (Hope you've got some value from this article. Let us know your feedback 🙂 We are excited to hFew readers

• Why is Shopify Payments not supported in my country?

  Shopify Payments is not available in certain countries due to Shopify’s policies and regional regulations. As a result, stores in these locations cannot use Shopify Payments for customer transactions.Few readers

• What happens if Shopify Payments is unavailable in my region?

  If Shopify Payments is not available in your region, customers will see your store’s default currency at checkout, regardless of any currency conversion options enabled on the storefront.Few readers

• Can apps convert currency on the Shopify checkout page?

  No, apps are not permitted to convert currency on the checkout page as per Shopify’s policies. To enable currency conversion at checkout, you must: Enable Shopify Markets Enable Shopify PaymentsFew readers

• Can I use BUCKS Currency Converter to allow local currency payments at checkout?

  No, BUCKS Currency Converter only supports Shopify Payments for enabling customers to pay in their local currency. If Shopify Payments is not available in your country, the checkout will revert to your store's default currency. However, BUCKS can still convert currencies up to the cart page, allowing customers to view prices in their local currency before proceeding to checkout. color 8c8c8c (Hope you've got some value from this article. Let us know your feedback 🙂 We are excited to heaFew readers

Pricing

• 99% of BUCKS is FREE?

  Yes, 99% of BUCKS Currency Converter is FREE! WHY? We're thrilled to offer our BUCKS Currency Converter PRO++ at no cost—no hidden fees, no credit card needed, and privacy-first. Since 2019, we’ve been dedicated to helping e-commerce merchants effortlessly expand their international selling. At Helixo, our mission is simple: empower next-gen e-commerce brands with next-gen apps! BUCKS is a key part of our vision to become the DNA of e-commerce, delivering seamlessly integrated appsFew readers

Conversion

• How to set up the money formatting?

  After installing the app, you will receive guidance on configuring the currency format. Please ensure that you've configured the currency format correctly. How? Go to Shopify Settings --General option Under the Store currency section, select Change Formatting. There will be two different money formats i.e. HTML with currency and HTML without currency. Eg: For USD the default currency format appears as follows: HTML with currency amount USD HTML without curPopular

• How to remove BUCKS data completely after uninstall?

  Step 1: Go to Shopify -Online Store -Themes Step 2: Select Edit Code on the active theme BUCKS Step 3: Select theme.liquid from the left side Step 4: Search for  % include 'bucks-cc' %  in theme.liquid file and removeSome readers

• Bucks 3rd party apps integration guide

  Why do you need integration? BUCKS Currency Converter converts prices on the page as soon as possible (speed—that's our key), but sometimes other apps, like upselling, discounting, or price modification apps, modify the prices on the page, so it needs to be converted again. Prerequisite* All the price elements on the page should be wrapped with a  span element with a class of  money. The money format with tSome readers

• How to enable Theme app extension?

  For enabling BUCKS in theme app extension. Go to Themes -Customize Click on App embeds. Enable the 'Bucks' app and click on save.Few readers

• How to convert the currency on my slide cart/cartdrawer?

  Bucks is 100% compatible with our slide cart app called Wow Cart. If you are using a slide cart other than the recommended one, you may experience conversion issues due to incompatibility. To address this, we can investigate the possibility of making the necessary conversions. Please reach out to our support team and they will check with the developer team to provide the required update Or if you have a developer on board refer to the below article. Bucks 3rd party apps integration gFew readers

• Use custom money formats (* For advanced users)

  Why? Sometimes you may need to format a currency different than shown in the app. For that you can use a custom set of currency formats with the Bucks. *Prerequisites You should have basic developer knowledge to do this on you own. if not you can contact our support team for help :) How? Goto Themes -Edit code in the snippets section click + add new snippet Name the file bucks-custom-formats Shown beloFew readers

• Can BUCKS show the original price on mouse hover?

  Yes, BUCKS has a feature that shows the original price when a customer hovers over the converted price. This adds transparency by displaying both the base and converted amounts. You can enable it in BUCKS Settings Display menu.Few readers

Speed/Delay in conversion

• Why does the page refresh when change to some currencies?

  Why? Normally there is no need to refresh to do conversion since we have full control over the conversion process. But when the Shopify markets with local currency support is enabled on store, Shopify is the one providing converted prices and a page reload is required to update prices from Shopify. We didn't have the provision to make any changes on this as of now. color 8c8c8c (Hope you've got some value from this article. Let us know your feedback 🙂 We are excited to hear yoFew readers

• Does this app affect the store speed significantly?

  Absolutely NOT We can assure you that 100% that our app doesn't store because, Its one of the best optimized scripts in the entire Shopify apps. No bulky script injection We don't modify your theme with bulky scripts that lead to SLOW loading times. Our app was intentionally made with very lightweight script so it has no negative impact at all on your storefront, and it is sure that it won't affect the speed of your store at all! *We will always provide the "BEST IN CLASS" eFew readers

• Does the instant loader affect my store's speed?

  The Instant Loader feature helps significantly speed up the loading time of the currency converter in your store.Few readers

• Why does currency conversion slow down when switching variants?

  Currency conversion might slow down when switching variants because the system needs to first retrieve the updated variant price from Shopify. Once the new price is fetched, BUCKS quickly performs the conversion. This delay is usually brief and is due to the time required for the system to update and process the new pricing informationFew readers

• Is it possible to make the App load even faster?

  Yes, it is possible! How? You can activate the instant loader in the GENERAL settings.Few readers

• Is it possible to display currency with or without the currency symbol in BUCKS?

  Yes, BUCKS allows you to choose whether to display prices with or without the currency symbol, based on what fits your store’s design. You can adjust this in BUCKS Settings General.Few readers